Support center

We’re here to help.

Find answers, browse guides, or get in touch with our team. Most questions are answered in under an hour during business days.

Email support

We typically reply within one business day.

support@signalist.io

Live chat

Chat with a product specialist in real time.

Start a chat

Schedule a call

Book a 1:1 screen-share with a product expert.

Book a time
Help center

Browse popular topics

Step-by-step guides to help you get the most out of Signalist.

Getting started

Set up your account, build a watchlist, and place your first alert.

Watchlists & alerts

Master the tools that keep you ahead of the market.

Account & billing

Manage your subscription, security, and notifications.

Product & data

Understand data sources, AI features, and integrations.

FAQ

Common questions

I forgot my password — how do I reset it?

On the sign-in page click 'Forgot password', enter your email, and we'll send you a secure reset link.

Why isn't a price updating?

Quotes stream in near real-time during market hours. Outside of trading hours prices reflect the last close and resume updating at the next market open.

Can I export my watchlist?

Yes. From your dashboard open the watchlist menu and choose 'Export to CSV'. Premium members can also export to JSON and stream via API.

How do I contact a human?

Use any of the channels above. For account or billing issues please email support@signalist.io from the email address associated with your account.

Still need help?

Tell us what’s going on and we’ll get back to you as soon as possible.